Well before you let your IT department sell

you a new server, understand this, many of

the older copiers will not be so friendly when

it comes to scanning, sure it will print with no

problem but scanning will be an issue. If you

upgrade to Windows 2008 or better… you will

have to make sure the copier is no older than

3 years. I have been seeing this often lately,

a customer will upgrade without asking us if

the machine is capable, the IT department is

quick to “blame” the company who installed

the machine but the truth comes out very quickly.

Sure you can “wait” for patches, but can you

really afford to be waiting? So take a tip from

us, before you upgrade the server, be well

aware that you may have an issue with

scanning to SMB or scanning to email as

security levels are very high with new equipment.

With the Summer months upon us, with high humidity

comes issues with the paper you load in your machines,

I can try to save you money here $$$, if all of a sudden,

your copier or printer will not feed paper or it jams….

first thing you should do is take out the paper in the

tray, put it aside and NEATLY open up a ream of fresh

paper, I say NEATLY so after you take what you need,

you can properly close the package up to ensure

dampness keeps out! Now that you have the “fresh”

paper in your hands, fan the paper out and install it

into the machine and run a test. If she feeds fine then

you know it was the paper. Remember that it only takes

15 minutes for humidity to set in. I have customer who

call us on Monday morning and say the copier is jamming,

I ask them if the ac is on and they tell me yes, I ask them

was it turned down or off over the weekend and they say

Uhmm, yes… well there you go.

Not only does damp paper/humidity cause jamming but it

also causes copy quality issues, you will never get good

solid black print with damp paper! it will appear spotty,

washed out looking. A washed out copy is a very good

indication that you have a paper issue, again, take paper

out and install fresh paper from a package. Never take

paper out of the package and pile it on the shelf, its just

inviting troubles. Taking the proper steps in preventing

paper issues will save you money and more important,

will keep your equipment up for your business.

Thanks for reading
Phil
PJD Business Machines

“Our Business is to take your business to the next level”