Copiers, Long Island, Lease, Rent, Sales

Are you constantly going over your allowed copies?

The number one complaint I hear when going out on sales calls

is how they get hit with overages, copy overages can add up

quick!! well let me give you a tip and oh yea, salesman will

hate me for this but what do I care?

Ok here it goes, Salesman use a trick or let me say uhmmm

a technique , in order to compete with their competitors

and let me tell you, the copier sales is very competitive,

anyways, in order to win the bid with customers who are looking

for PRICE ALONE, the salesman will under estimate your yearly/monthly

copy volume, by doing this, he will eliminate most other bids. So

you go with the salesman who gave you the lowest bid and after

a few months you notice that you are getting overage bills sent to

you, next thing the company says is that if you do not pay these

overages, we will NOT come to service your machine!! You know

and THEY know that you can not break a lease, they got you! now

you must monitor how much you put on your copier, just like leasing

a car, if you lease a car for three years and you go over, you have

to pay! same scenario with copiers and if you are leasing color copier

LOOK OUT! this can be very expensive and foolishly costly!!

So when you are negotiating a new lease copier, pay close attention

to your monthly/yearly volume, in fact you should know this before

the salesman enters your door!!!

When I go out on a sales call, my very first question to the customer

is “what is your yearly/monthly volume” that is the magic question

and answer! your yearly volume establishes your copier machine

duty bracket and your maintenance cost factor.

Its easy for our company, we are a small company and we are honest!

thanks for reading!

Price shopping customers be aware…

We receive dozens a calls a week, internet surfers looking for price

quotes, we tell them our prices right up front, we charge $105.00

to do a service all. Even if the call goes over an hour, we still charge

the $105.00 for the call plus parts if needed.

What some companies may do to get into the door… They tell you

over the phone that they charge $75.00, it sounds great until you

see the final bill. In most cases the bill will be in the mid to higher

100′s. Like the salesman’s bait & hook we wrote about in another

blog, this one is about service. When you call in for service, no matter

what it is, fax machine, laser printer, copier, whatever, find out about

the service fee and what it includes, ask the company what happens

when the technician goes over the 1 hour mark, ask the company if

they charge EXTRA if the machine needs a part and the tech has to

come back to install it. Asked the company over the phone if they

have some idea in what the problem can be so you have an idea

what you are in for.

We are totally honest, we are upfront with our customers, if the

machine is NOT worth the repair, we will state it over the phone

and not waste ours or yours time & money.

We will not tell you that your machine needs unnecessary parts

to build up the bill. There are a lot of companies out there folks,

get references, be on top of the game and this will ensure a smooth transaction or…

You can just call us the first time!!