Long Island Copier Sales
PJD Business Machines
"After the sale its the service"
We have been providing
sales & service to customers for more than 27 years, we are a Long Island base copier dealer. We service Nassau County,
Suffolk County, Queens & Brooklyn. What separates us from the rest is our service, any company could sell an office copier,
but it is the service that counts the most after the sale.
PJD Business Machines
provides after hour & weekend service to cater to those business putting in long hours. Most service calls have a 1 to
3 hour response time. We focus on longterm customers, we have customers over 27 years! Our prices are fair, our service is
We sell Copystar & Kyocera copiers and that is the only brand we do.
By only selling & servicing just two, our customers are guaranteed supplies and parts are readily available. This gives
us a tremendous edge over competitors who sell and service a dozen different manufactures.
a service provider sells & services a dozen brands, how well could they be trained in service? how well stocked in vital
parts could be? This is why PJD has limited to just the two brands, Kyocera & Copystar which are actually one manufacturer.
<meta name="msvalidate.01" content="312FB333BA364A2E96E5A0D0DF52F93B8"
|Long Island Copier Service & Sales
Kyocera & Copystar copier sales on Long Island,
We specialize in these two products and service Nassau County, Queens, Brooklyn & Suffolk County New York. We offer all
inclusive copier leases, 3 year leases are the best way to go, call us and we will explain why this is and why to stay
away from companies offering you more than 3 years leases.
Leasing a copier should not be a difficult task but salesmen with their own interest in mind make
leasing a nightmare, we will clear this all up for you so you know exactly what to expect.
Copier Service In Nassau County Long Island
Copier Service In Suffolk County Long Island
Some of our social media sites that you
are welcome to visit:
Copiers for sale On Long Island
Proudly Providing Copiers on Long Island
For More Than
Call Us For A Free Estimate On Your Office Machine
We Offer Service Agreements On Everything
* Kyocera * Copystar * HP *
|Click on the machine for more information
|fast 55 copies per minute
Phil's Blog, let us save you money
Thursday, March 21, 2013
Selecting a Copier/Printer company to do service for you…
11:59 am edt
Your office machine fails and you need a service provider to properly repair it, this could be a
daunting task, so many companies out there to choose from.
I want to give you a a little
tip that you will appreciate. A copier/printer company whom sells and repairs machines can only handle a few lines at a time
to properly and effectively handle service.
If you see a company that advertise that they
sell and repair A to Z products… I will bet my last dollar that they are not very good at either sales or service,
even a MASTER technician such as myself and a few of our workers at PJD Business Machines can not handle every manufacture
line. Trust me it is impossible to do this. So when you see a company advertise we fix them all…. RUN from that place!!
A normal sales/service company can handle up to 3 manufactures to properly service your
equipment. Remember the old cliché? “A Jack of all trade and a master of none” ??? well it holds true.
This is why many internet company just sell machines, oh they may promise on site service, yea right, from who? from where?
Even local companies lets say on Long Island may say
we fix A to Z, having these people come to fix your machine is taking a chance, not only are they NOT qualified to repair
your machine, you will be waiting days or weeks for part replacement. By the way, we at PJD Business Machine only sell three
brands, Canon, Kyocera and HP, we only service three brands, Canon, Kyocera and HP. If you call us for Konica Minolta or Xerox,
or Ricoh, we will tell you no.
So when searching for a service provider, ask them what
manufactures they represent? ask them what is the turn around if you needed a part, here is a better way to find out if the
company is equipped to service you and your machine, ask them if they have toner in stock TODAY for your machine!!!
I hope you make use of this article, I am a senior tech and service manager at PJD Business Machines “Long
Islands Copier Service Company”
Wednesday, March 13, 2013
Are you constantly going over your allowed copies?
11:18 pm edt
The number one complaint I hear when going out on sales calls is how they
get hit with overages, copy overages can add up quick!! well let me give you a tip and oh yea, salesman will hate me for this
but what do I care?
Ok here it goes, Salesman use a trick or let me say uhmmm a technique , in order to compete with their competitors and let me tell you, the copier sales is very competitive, anyways, in order
to win the bid with customers who are looking for PRICE ALONE, the salesman will under estimate your yearly/monthly
copy volume, by doing this, he will eliminate most other bids. So you go with the salesman who gave you the lowest bid and
after a few months you notice that you are getting overage bills sent to you, next thing the company says is that if you do
not pay these overages, we will NOT come to service your machine!! You know and THEY know that you can not break a lease,
they got you! now you must monitor how much you put on your copier, just like leasing a car, if you lease a car for three
years and you go over, you have to pay! same scenario with copiers and if you are leasing color copier LOOK OUT! this can
be very expensive and foolishly costly!!
So when you are negotiating a new lease copier, pay close attention to your
monthly/yearly volume, in fact you should know this before the salesman enters your door!!!
When I go out on a sales
call, my very first question to the customer is “what is your yearly/monthly volume” that is the magic question
and answer! your yearly volume establishes your copier machine duty bracket and your maintenance cost factor.
for our company, we are a small company and we are honest!
thanks for reading!
Price shopping customers be aware…
11:15 pm edt
Price shopping customers be aware…
We receive dozens a calls a week, internet surfers
looking for price quotes, we tell them our prices right up front, we charge $105.00 to do a service all. Even if the call
goes over an hour, we still charge the $105.00 for the call plus parts if needed.
What some companies may do to get
into the door… They tell you over the phone that they charge $75.00, it sounds great until you see the final bill.
In most cases the bill will be in the mid to higher 100′s. Like the salesman’s bait & hook we wrote about
in another blog, this one is about service. When you call in for service, no matter what it is, fax machine, laser printer,
copier, whatever, find out about the service fee and what it includes, ask the company what happens when the technician goes
over the 1 hour mark, ask the company if they charge EXTRA if the machine needs a part and the tech has to come back to install
it. Asked the company over the phone if they have some idea in what the problem can be so you have an idea what you are in
We are totally honest, we are upfront with our customers, if the machine is NOT worth the repair, we will state
it over the phone and not waste ours or yours time & money.
We will not tell you that your machine needs unnecessary
parts to build up the bill. There are a lot of companies out there folks, get references, be on top of the game and this will
ensure a smooth transaction or…
You can just call us the first time!!
Long Island Copier rentals @ LongIslandbusinessmachines.com, Long Island Copier Sales @ PJDBusinessMachines.com, Long
Island Lase Printer Sales & Service @ longislandlaserprinterservice.com
Long Island Laser Printers
Long Island Copier Service
Nassau County Copier Service
Long Island Copier Rentals
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Nassau County PJD Business Machines, Long Islands copier service company, 516 785-3299